![]() Now, you may either share your ID and Password with a friend to share your machine or. If in doubt, please do not hesitate to contact the Extrinsica Global Service Desk on and one of our Engineers will assist you. Establishing a Remote Connection When you launch the application you will land on its Remote Control interface. Please click on "Show running TeamViewer", this should then show you your current ID and password, Please then email these details over to the engineer you are corresponding with. remote teamviewerqs should restart itself from the users side to start itself as admin. enter your admin crendetials ( adminuserdomain.local) and password. If you are prompted with the following message: given the remote ID, change the authentication from teamviewer authentication to windows. During the session, the Technician could be able to fully control your computer. Resolving "Another instance is running pop-up". Small application downloads to your computer to start the support session. ![]() Now a box should appear with an ID and Password, please can you then email these details over to the engineer you are corresponding with. ![]() Please be sure to accept the EULA when you are presented with this popup and click continue: Access and remotely control PCs and Servers or launch a Meeting in just a few. With TeamViewer you can remotely help your friends and family on any major operating system straight from your computer, the web, or on the go with your iPhone or iPad. ![]() If you cannot see this progress bar, please click on the 3 dots just under the "X" button in the browser on the right side, select "Downloads", this should then show you the file to be opened, please open the file named "TeamViewerQS.exe") A simple, light, affordable remote Software Desktop: Designed for remote. You should be presented with a page that looks like this:Ī download should occur after a few seconds (A progress bar should appear at the top right of the browser, the file should be named "TeamViewerQS.exe". Please then browse to the following link using the address bar at the top of your browser: Steps to followįirst, please come out of your hosted applications/session and open a web browser OUTSIDE of your hosted apps. Īll user's that require assistance setting up a TeamViewer remote session for assistance from an EXG engineer. Setup a TeamViewer remote session on Windows Applies to.
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